Cox Communications , also known as Cox Cable and formerly Cox Broadcasting Corporation is a privately owned subsidiary of Cox Enterprises providing digital cable television and telecommunications services in the United States. It is the third-largest cable television provider in the United States, serving more than 5.9 million customers, including 2.9 million digital cable subscribers, 3.5 million Internet subscribers, and 2.2 million digital telephone subscribers. Cox is headquartered at 1400 Lake Hearn Drive in Atlanta's unincorporated Sandy Springs area of DeKalb County, Georgia, U.S., north of Atlanta.
One of its prominent marketing trademarks is a fictional animated "spokesman" character named Digital Max , used from 2005 through 2008. The phasing out of Digital Max in 2008 was followed by the introduction of the current Cox mascots, the "Digis," little digital helpmates featured in many of Cox Communications brand commercials. The new little helpers, dressed in all white with blue goggles and hands, closely resemble the main character from the 1982 arcade game, "Dig Dug".
History
Cox Enterprises expanded into the cable television industry in 1962 by purchasing a number of cable systems in Lewistown, Lock Haven and Tyrone, Pennsylvania, followed by systems in California, Oregon and Washington. The subsidiary company, Cox Broadcasting Corporation (later renamed to Cox Communications), was not officially formed until 1964, when it was established as a public company traded on the New York Stock Exchange. It was taken private by Cox Enterprises in 1985.
- In 1999 Cox acquired the cable television assets of Media General in Fairfax County and Fredericksburg, Virginia.
- In 2000 Cox Communications acquired Multimedia Cablevision with assets in Kansas, Oklahoma and North Carolina.
- On November 1, 2005, Cox announced the sale of all of its Texas, Missouri, Mississippi and North Carolina properties, as well as some systems in Arkansas, California, Louisiana and Oklahoma to Cebridge Communications. The sale closed in 2006 and those systems were transitioned by their new owner from Cox branding to Suddenlink Communications.
- On May 14, 2007, Cox announced that they had sold their investment in Discovery Communications for the Travel Channel, related assets, and $1.3 billion.
- In 2007, Diversity Inc. magazine named Cox Communications #25 in its Top 50 Companies for Diversity. Cox climbed to the sixth position on Diversity Inc's 2008 list. Also in 2008, Cox was named #8 on the Top 10 Companies for African Americans.
Other business units
- Cox Business: Provides business level video, voice and Internet services.
- Cox Media: Advertising Sales
- Travel Media, Inc.: Travel Channel and TravelChannel.com
Privatization
In 2004, Cox Enterprises announced its intention to purchase those shares of Cox Communications which it did not already own. A $6.6 Billion tender offer was completed in December of that year, and Cox Communications has been a wholly owned subsidiary ever since. This was the second time Cox was taken private by Cox Enterprises.
Residential services
Video
Cox distributes standard definition and high definition cable television programming, including Digital Cable. Cox has no plans to discontinue an analog level of service as part of the digital transition. Cox launched Digital Cable on its Orange County system in 1997. In February, 2008 Cox started to implement Switched Digital Video (SDV) technology in some of their markets, making much of their digital cable incompatible with CableCard.
Digital video recorder
Cox offers digital video recorder service, provided using Motorola, Scientific-Atlanta or Moxi equipment depending on the local market.
OnDemand
Cox offers video on demand service in the majority of its markets under the name On Demand . On Demand offerings are fairly standardized, portal based, carry VODnets like The Ski Channel, and in some markets include High Definition. Cox offers replays of ABC and NBC programming in some markets while Comcast includes offerings BBC America and CBS.
High speed internet
Cox offers four levels of High Speed Internet in all of its markets, Economy, Value, Preferred and Premier. Cox initially launched High Speed Internet in 1996 in its Orange County system. Cox licensed the PowerBoost technology in 2007 and offers it on the Preferred and Premier level of service. Top service download speeds are between 25 and 30 Mbps. Monthly bandwidth caps are in place for all four levels of service, with 200 gb/month download being the largest. Cox High Speed Internet won the PC Magazine Readers' Choice Award for High Speed Internet in 2003, 2004, 2005 and 2007.
Digital telephone
Cox offers telephone service in the majority of its services areas. Various technologies, including circuit switched and VoIP systems are used depending on service areas. Cox has won multiple J.D. Power and Associates awards for its telephone service.
Current systems
Arizona
- Phoenix Metro Area, which also services Coolidge, Casa Grande, Florence, Surprise and Wickenburg.
- Tucson, which also services Sierra Vista, Green Valley, Benson, Tombstone, Willcox, Douglas, Fort Huachuca, Huachuca City, St David and Patagonia.
Arkansas
- Bentonville Also Services: Bella Vista, Bentonville, Cave Springs, Centerton, Gravette, Highlands, Hiwasse
- Berryville Also Services: Beaver City, Berryville, Eureka Springs, Green Forest, Holiday Island
- Fayetteville Also Services: Elkins, Farmington, Fayetteville, Goshen, Greenland, Lincoln, Prairie Grove, West Fork, Winslow
- Fort Smith Also Services: Alma, Arkoma OK, Barling, Bonanza, Cameron OK, Cedarville, Central City, Chester, Dora, Dyer, Excelsior, Fort Smith, Greenwood, Hackett, Highway 71, Huntington, Jenny Lind, Kibler, Lake Alma, Midland, Mansfield, Lavaca, Mountainburg, Mulberry, Muldrow OK, Pocola OK, Rock Island, Roland OK, Rudy, Rye Hill, Sugarloaf area,Van Buren, White Bluff
- Harrison Also Services: Bellefonte, Bergman, Dogpatch, Harrison, Valley Springs, Rogers
- Siloam Springs Also Services: Colcord, Decatur, Gentry, Siloam Springs, Watts, West Siloam Springs
- Springdale Also Services: Bethel Heights, Goshen, Elm Springs, Johnson, Lowell, Sonora, Springdale, Tontitown
- Van Buren Also Services: Van Buren, See also Fort Smith
California
- Orange County, includes local cablecast channel, Cox3
- Palos Verdes
- San Diego, includes local cablecast channel, 4 San Diego with broadcast rights for the San Diego Padres (Coverage area includes Downtown, the southern and eastern suburban cities, and northern suburban cities such as Oceanside, Escondido, and Poway; the bulk of San Diego city itself is covered by Time Warner Cable)
- Santa Barbara
Connecticut
- Enfield, also services East Granby, East Windsor, Granby, Hartland, Somers, Stafford, Suffield, Union, and Windsor Locks
- Manchester, also services Glastonbury, Newington, Rocky Hill, South Windsor, and Wethersfield
- Meriden, also services Cheshire and Southington
Florida
- Central Florida (Gainesville and Ocala)
- Gulf Coast (Pensacola, Fort Walton Beach, Shalimar, Mary Esther, Crestview, Destin, Niceville, Freeport, Miramar Beach, Eglin Air Force Base, Hurlburt Field, and parts of Cantonment and Santa Rosa Beach)
Georgia
- Middle Georgia (Macon, Warner Robins and surrounding areas)
Idaho
- Sun Valley and surrounding areas
Iowa
- Council Bluffs including Underwood, Crescent, and Carter Lake; operated as part of the Omaha system.
Kansas
- Wichita Area and Central Kansas: Andover, Augusta, Arkansas City, Derby, Halstead, Maize, Rose Hill, Haysville, Salina, El Dorado, Bel Aire, Wichita, Valley Center, Winfield, Lindsborg, Hutchinson, Newton, Sedgwick, Sterling
- Southeast Kansas: Coffeyville, Iola, Pittsburg
- Southwest Kansas: Great Bend, Lyons, Kingman, Pratt, Garden City, Ford County
- Northeast Kansas: Manhattan, Topeka
- Additional Kansas Communities: Crawford Co., Riley, Arma, Dearing, Auburn, Dodge City, Hesston, McPherson, Saline Co., Hoisington, Milford, Erie, Humboldt, Mulvane, Benton, Finney County, Berryton, Nickerson, Tecumseh, Burrton, Franklin, Jardine, Ogden, Caney, Frontenac, Jefferson, Park City, Towanda, Cheney, Junction City, Tyro, Cherokee Co., Garden Plain, Kechi, Pottwawatomie, Cherryvale, Gas, Weir, Chicopee, Geary, Kinsley, Goddard, Larned, Cunningham, Grandview Plza, Yates Center
Louisiana
- New Orleans
- Baton Rouge
- Lafayette
Massachusetts
- Holland
Nebraska
- Omaha - s
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