Coaching is a method of directing, instructing and training a person or group of people, with the aim to achieve some goal or develop specific skills. There are many ways to coach, types of coaching and methods to coaching. Sessions are typically one-on-one either in-person or over the telephone. Direction may include motivational speaking. Training may include seminars, workshops, and supervised practice.
Origins
Today coaching plays an important role in human resource development (HRD) and life help, and the field of coaching as a distinct area of study is rapidly gaining ground. Although the role of coach has changed over time, some examples of research papers on business coaching show that between the late 1930s and the late 1960s, some forms of internal coaching in organizations were already present; i.e. managers (or supervisors) also acted as coaches to their staff (cf. Zeus & Skiffington, 2002; Grant, 2003a; 2006). Gorby (1937) specified how older employees were trained to coach new employees regarding methods of waste reduction.
The evolution of this formal discipline has been influenced by and enhanced through the incorporation of pertinent maxims from other fields of study including personal development philosophies, adult education practices, elements of psychology (sports, clinical, developmental, organizational, social and industrial) and other organizational or leadership principles. Since the mid 1970's, coaching has developed into a more independent discipline and has a set of training standards (Davidson & Gasiorowski, 2006).
Today, coaching is a recognized discipline used by many professionals engaged in human development. However, as a distinct profession, it is relatively new and self-regulating. No independent supervisory board evaluates these programs and they are all privately owned. These bodies all accredit various coaching schools as well as individual coaches, except the IAC and ECI which only certify individuals. According to coach credentialing expert, Dr. Rey Carr, in North America the term accreditation only applies to organizations, and certification applies to individuals; whereas in European countries "accreditation" can mean either organizations or individuals.
According to Davidson & Gasiorowski (2006) ICF has been "key in identifying training criteria and ethical standards in this rapidly evolving field" (p. 189).
It is important for future clients to distinguish between coaches who are professionally trained and/or accredited and those who "hang their name plate" out as a coach. Professional coaching skills are transferable across the variety of areas in which a coach may be employed. Whitworth, et al. (1998) stated, "The coach's experience is confined to the coaching process. The coach's job is to help clients articulate their dreams, desires and aspirations, help them clarify their mission, purpose and goals, and help them achieve that outcome" (p. 5) in any area of life.
Types
It is important to appreciate the differences between instructing, coaching and mentoring. Instructing deals largely with the dissemination of knowledge. Coaching deals primarily with skill building, whereas a mentor is one who helps shape the outlook or attitude of the individual. Alternately, an instructor would typically help out with the job at hand or the work. A coach would help out with work and career related issues. A mentor on the other hand would focus on issues pertaining to career and life.
Life coaching
Life coaching is a future-focused practice with the aim of helping clients determine and achieve personal goals. Life coaches use multiple methods that will help clients with the process of setting and reaching goals. Coaching is not targeted at psychological illness and coaches are neither therapists nor consultants.
Life coaching has its roots in executive coaching, which itself drew on techniques developed in management consulting and leadership training. Life coaching also draws inspiration from disciplines including sociology, psychology, positive adult development, career counseling, mentoring and other types of counseling. Contemporary life coaching can also be traced to the teachings of Benjamin Karter, a college football coach turned motivational speaker of the late seventies and early eighties. The coach may apply mentoring, values assessment, behavior modification, behavior modeling, goal-setting and other techniques in helping their clients.
Government bodies have not found it necessary to provide a regulatory standard for life coaching, nor does any state body govern the education or training standard for the life coaching industry; the title of "coach" can be used by any service provider. Multiple coaching schools and training programs are available, allowing for many options (and sometimes causing confusion) when an individual decides to gain "certification" or a "credential" as they apply to the coaching industry. Multiple certificates and credential designations are available within the industry.
Some assert that life coaching is akin to psychotherapy without restrictions, oversight or regulation. The State legislature of Colorado, after holding a hearing on such concerns, disagreed, asserting that coaching is unlike therapy because it does not focus on examining nor diagnosing the past. Instead coaching focuses on effecting change in a client's current and future behavior. Additionally, life coaching does not delve into diagnosing mental illness or dysfunction.
According to a survey of coaching clients, "sounding board" and "motivator" were the top roles selected for a coach. Clients are looking for a coach "to really listen to them and give honest feedback." The top three issues in which clients seek help are time management, career and business.
Business coaching
Business coaching is the practice of providing positive support and positive feedback while offering occasional advice to an individual or group in order to help them recognize ways in which they can improve the effectiveness of their business. Coaching is an excellent way to attain a certain work behavior that will improve leadership, employee accountability, teamwork, sales, communication, goal setting, strategic planning and more. It can be provided in a number of ways, including one-on-one, group coaching sessions and large scale . Many corporations are instilling the practice of 360 degree coaching, which permits employees to utilize their own life or professional experiences in a positive way to create team participation attitudes even with superiors. Professional Business Coaches are often called in when a business is perceived to be performing badly, however many businesses recognize the benefits of business coaching even when the organization is successful. Business coaches often specialize in different practice areas such as executive coaching, corporate coaching and leadership coaching.
At least two organizations, the International Coaching Council (ICC) and the Worldwide Association of Business Coaches (WABC) provide a membership-based association for professionals involved in business coaching. The ICC and WABC also provide an accrediting system for business coach training programs. The ICC currently has over 1,500 members from over 50 countries. WABC has created the only international accreditation programs for business coach training providers and international certification programs for business coaches that are designed exclusively for business coach trainers and coaches, built around business coaching competencies and conferred by a business coach association.
Business coaching is not the same as mentoring. Mentoring involves a developmental relationship between a more experienced "mentor" and a less experienced partner, and typically involves sharing of advice. A business coach can act as a mentor given that he or she has adequate expertise and experience. However, mentoring is not a form of business coaching. A good business coach need not have specific business expertise and experience in the same field as the person receiving the coaching in order to provide quality business coaching services. Business coaching needs to be more structured and formal than mentoring.
Business coaches often help businesses grow by creating and following a structured, strategic plan to achieve agreed upon goals. Multiple organizations train professionals to offer business coaching to business owners who may not be able to afford large coaching firm prices.
Coaching is not a practice restricted to external experts. Many organizations expect their senior leaders and middle managers to coach their team members toward higher levels of performance, increased job satisfaction, personal growth, and career development. Those that do back up their expectations with training in coaching skills, access to feedback tools, and/or specific coaching behaviors described in their leadership competency models. Few link coaching activities to compensation, however, resulting in less coaching by managers.
Personal coaching
Personal coaching is a relationship which is designed and defined in a relationship agreement between a client and a coach. It is based on the client's expressed interests, goals and objectives.
A professional coach may use inquiry, reflection, requests and discussion to help clients identify personal and/or business and/or relationship goals, develop strategies, relationships and action plans intended to achieve those goals. A coach provides a place for clients to be held accountable to themselves by monitoring t
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