Sms Per Crm

ebillz is a leading billing platform software suite used by the telecommunications industry Resellers and Carriers for rating CDR based Call_detail_record traffic as well as bringing together the billing of recurring charges such as WLR Wholesale line rental, ADSL/DSL Broadband and mobile calls and data to offer a single unified invoice for Telephony Services. Established in 1995 and providing software to enable telecommunication companies to bill for Fixed Line Telephony, WLR, Mobile Billing, ADSL/MPLS, Phone System Maintenance Contracts as well as new emerging technologies such as SIP, WIMAX and VO-IP Shaftesbury have today over 200 active clients using their billing platform ebillz, and a team of 16 developers and support staff.

The developer of ebillz is Shaftesbury Systems Limited a privately owned Software Company based in Hertfordshire, United Kingdom. The majority of the telecommunications industry clients who use the ebillz billing platform software are based primarily in United Kingdom however in 2007 Shaftesbury initiated a strategic expansion into Europe and North America and now has over twenty clients in countries as diverse as Switzerland, Denmark, Spain and Canada.

In 2008 Shaftesbury started work on integrating their billing system with new providers of WLR3 Wholesale line rental and now have full integration between ebillz and TPI providers of access to the BT Openreach EMP. In 2008 Shaftesbury were awarded with the BSI British Standards Institution Kitemark status for the Total Metering and Billing System (TMBS) award. This was in recognition of the detailed quality audit done of the bureau billing process option available through ebillz.

In autumn 2009 Shaftesbury launched the Enterprise version of ebillz which comes with substantially improved scalability and resilience to the Carrier grade & Super-Reseller market.

Some examples of companies using the ebillz system in the United Kingdom are NCS Group, BDR Group members including Sensibill and Wireless Telecoms, Nexus Telecommunications Plc, Pennine Telecom, Direct Save Telecom and Azzuri.

Key Features

• Bills delivered via e-mail
• Effective customer care tools (Built in CRM/Fault Tracking/Note system)
• CDR Import Wizard enables imports of almost any form of CDR from any Carrier
• CDR Load Processing of up to 9,000,000 per hour.
• Import and export of Tariff Tables to spreadsheets for easy maintenance
• Bespoke Tariffs (Ability to give bespoke rates to customers on individual destination level)
• Fraud Protection (Alert system which can auto-send e-mails and SMS Alerts to clients)
• Integration with your Accounting Function (Sage Integration with Sage Line50 and above)
• Comprehensive Management Reporting (Built in Crystal Reports Engine as well as SQL Query based 'Power Reports')
• Call Statistics Analysis sub-system – drill down into any call stats study your call minutes by Customer, Prefix, CLI, Charge Type, or Time of Day
• Enhanced CRM – Instant access to customer info (address, connection info, creation of invoices)
• Credit Control features recording all invoices generated, payments received, aged-debt reports and reminder letter.
• Power Reports – report on any data help within ebillz.
• Direct Debit and Accounts feeds.
• Email and snail-mail merge facilities.

ebillz is capable of rating CDR's at the speed of over 9 million CDR's Per Hour and is a Microsoft SQL database driven engine sitting within a Client/Server setup (with client machines running within a Microsoft Windows environment). ebillz allows integration with third-party external software systems by extracting data from within the platform. Typical applications would include email marketing tools, sales analysis tools, and finance tools (sending out e-mail copies of invoices, creating e-shots and mailshots, and to extract data to work with external Customer relations management systems like GoldMine, ACT! and Salesforce.

Some examples of companies using the ebillz system in the United Kingdom are Cable & Wireless NCS Group , Wireless Telecommunications Limited Nexus Telecommunications Plc Pennine Telecom and Azzuri

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