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Disneyland Paris is a holiday and recreation resort in Marne-la-Vallée, a new town in the eastern suburbs of Paris, France. The complex is located 32 kilometers (20 mi) from the centre of Paris and lies for the most part on the territory of the commune of Chessy, Seine-et-Marne.

Disneyland Paris comprises two theme parks, a retail, dining and entertainment district, and seven Disney-owned hotels. Operating since April 12, 1992, it was the second Disney resort to open outside the United States (following Tokyo Disney Resort) and the first to be owned and operated by Disney. With 15.3 million visitors in the fiscal year of 2008, it is one of Europe's leading tourist destinations.

Disneyland Paris is owned and operated by French company Euro Disney S.C.A., a public company of which 39.78 percent of its stock is held by The Walt Disney Company, 10 percent by the Saudi Prince Alwaleed and 50.22 percent by other shareholders. The senior leader at the resort is chairman and CEO Philippe Gas.

The complex was a subject of controversy during the periods of negotiation and construction in the late 1980s and early '90s, when a number of prominent French figures voiced their opposition and protests were held by French labour unions and others. A further setback followed the opening of the resort as park attendance, hotel occupancy and revenues fell below projections. Partly as a result of this, the complex was renamed from Euro Disney Resort to Disneyland Paris in 1995. In July of that year, the company saw its first quarterly profit.

A second theme park, Walt Disney Studios Park, opened to the public March 16, 2002.

In August 2008, Disneyland Paris was the most visited attraction in Europe.

Background & development

Following the success of Disneyland in Anaheim, California and the Walt Disney World Resort in Florida, plans to build a similar theme park in Europe emerged in 1972. Upon the leadership of E. Cardon Walker, Tokyo Disneyland opened in 1983 in Japan with instant success, forming a catalyst for international expansion.

In late 1984 the heads of Disney's theme park division, Dick Nunis and Jim Cora, presented a list of approximately 1,200 possible European locations for the park.

By March 1985, the number of possible locations for the park had been reduced to four; two in France and two in Spain. Both of these nations saw the potential economic advantages of a Disney theme park and competed by offering financing deals to Disney.

Both Spanish sites were located near the Mediterranean Sea and offered a subtropical climate similar to Disney's parks in California and Florida. Disney had also shown interest in a site near Toulon in southern France, not far from Marseille. The pleasing landscape of that region, as well as its climate, made the location a top competitor for what would be called Euro Disneyland. However, thick layers of bedrock were discovered beneath the site, which would render construction too difficult. Finally, a site in the rural town of Marne-la-Vallée was chosen because of its proximity to Paris and its central location in Western Europe. This location was estimated to be no more than a four-hour drive for 68 million people and no more than a two-hour flight for a further 300 million.

Michael Eisner, Disney's CEO at the time, signed the first letter of agreement with the French government for the 20-square-kilometer (4,940-acre) site in December 1985, and the first financial contracts were drawn up during the following spring. Construction began in August 1988, and in December 1990, an information centre named "Espace Euro Disney" was opened to show the public what was being constructed. Plans for a theme park next to Euro Disneyland based on the entertainment industry, Disney-MGM Studios Europe, quickly went into development, scheduled to open in 1996 with a construction budget of US$2.3 billion. The construction manager was Bovis.

Hotels, recreation and restaurants

In order to control a maximum of the hotel business, it was decided that 5,200 Disney-owned hotel rooms would be built within the complex. In March 1988, Disney and a council of architects (Frank Gehry, Michael Graves, Robert A.M. Stern, Stanley Tigerman and Robert Venturi) decided on an exclusively American theme in which each hotel would depict a region of the United States. At the time of the opening in April 1992, seven hotels collectively housing 5,800 rooms had been built. By the year 2017, Euro Disney, under the terms specified in its contract with the French government, will be required to finish constructing a total of 18,200 hotel rooms at varying distances from the resort.

An entertainment, shopping and dining complex based on Walt Disney World's Downtown Disney was designed by Frank Gehry. With its towers of oxidised silver and bronze-coloured stainless steel under a canopy of lights, it opened as Festival Disney . On June 20th 2009, Disneyland Resort Paris opened its doors to the first Starbucks Coffee in the former location of the Buffalo Trading Post. It would be the first Starbucks in any Disney resort worldwide.

For a projected daily attendance of 55,000, Euro Disney planned to serve an estimated 14,000 people per hour inside the Euro Disneyland park. In order to accomplish this, 29 restaurants were built inside the park (with a further 11 restaurants built at the Euro Disney resort hotels and 5 at Festival Disney). Menus and prices were varied with an American flavour predominant and Disney's precedent of not serving alcoholic beverages was continued in the park. 2,100 patio seats (30% of park seating) were installed to satisfy Europeans’ expected preference of eating outdoors in good weather. In test kitchens at Walt Disney World, recipes were adapted for European tastes. Walter Meyer, executive chef for menu development at Euro Disney and executive chef of food projects development at Walt Disney World noted, “A few things we did need to change, but most of the time people kept telling us, ‘Do your own thing. Do what’s American’.”

Recruitment

Unlike Disney's American theme parks, Euro Disney aimed for permanent employees (an estimated requirement of 12,000 for the theme park itself), as opposed to seasonal and temporary part-time employees. Casting centres were set up in Paris, London, Amsterdam, and Frankfurt in an effort to reflect the multinational aspect of Euro Disney’s visitors. However, it was understood by the French government and Disney that “a concentrated effort would be made to tap into the local French labour market”. Disney sought workers with sufficient communication skills, who spoke two European languages (French and one other), and were socially outgoing. Following precedent, Euro Disney set up its own Disney University to train workers. 24,000 people had applied by November 1991.

Controversies

The prospect of a Disney park in France was a subject of debate and controversy. Critics, who included prominent French intellectuals, denounced what they considered to be the cultural imperialism, or ‘neoprovincialism’ of Euro Disney and felt it would encourage in France an unhealthy American type of consumerism. For others, Euro Disney became a symbol of America within France. On June 28, 1992 a group of French farmers blockaded Euro Disney in protest of farm policies the United States supported at the time. A journalist in the French newspaper Le Figaro wrote, “I wish with all my heart that the rebels would set fire to Disneyland." Ariane Mnouchkine, a Parisian stage director, named the concept a “cultural Chernobyl;” a phrase which would be echoed in the media and grow synonymous with Euro Disney's initial years.

In response, French philosopher Michel Serres noted, “It is not America that is invading us. It is we who adore it, who adopt its fashions and above all, its words.” Euro Disney S.C.A.'s then-chairman Robert Fitzpatrick responded, "We didn’t come in and say O.K., we’re going to put a beret and a baguette on Mickey Mouse. We are who we are."

Topics of controversy further included Disney's American managers requiring English to be spoken at all meetings and Disney's appearance code for members of staff, which listed regulations and limitations for the use of make up, facial hair, tattoos, jewellery and more. French labour unions mounted protests against the appearance code, which they saw as “an attack on individual liberty.” Others criticised Disney as being insensitive to French culture, individualism, and privacy, because restrictions on individual or collective liberties were illegal under French law, unless it could be demonstrated that the restrictions are requisite to the job and do not exceed what is necessary. Disney countered by saying that a ruling that barred them from imposing such an employment standard could threaten the image and long-term success of the park. “For us, the appearance code has a great effect from a product identification standpoint,” said Thor Degelmann, Euro Disney’s personnel director. “Without it we couldn’t be presenting the Disney product that people would be expecting.”

Opening day

On April 12, 1992, Euro Disney Resort

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